Super B, a Koolen Industries company that develops and produces high-end lithium batteries, has renewed its ISO 9001:2015 certification. By meeting the requirements of quality control and continuous improvement, Super B again proves its ability to consistently deliver quality products to its customers.
“Our customers value that we meet known quality standards, such as the ISO 9001, so it is important to us too to get this certificate. But we do not just do it for the piece of paper: customer satisfaction is our number one goal and that is why we incorporate quality into every part of our organization. Every employee knows this. It does not matter to us whether you are an engineer, sales or operations person: everyone in our organization speaks to our customers from time to time”, said Kees Koolen, CEO of Koolen Industries and Super B.
About the ISO 9001 certificate
The ISO 9001:2015 certification is obtained through external audits performed by an independent registrar and aims to ensure and enhance quality performance. Important criteria for achieving the ISO 9001 certificate are customer satisfaction and meeting regulatory requirements.